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Sales Trainee

ABOUT THE ORGANIZATION At Chase Plastics, we're real people providing real solutions. It's something we've been doing since 1992, when Kevin and Carole Chase independently set out with nothing more than $2,500 in their pocket and a Detroit-bred work ethic. Their goal then - and now - was to do what big distributors would not: provide quality specialty, engineering and commodity thermoplastics for small- to medium-sized applications - and back it up with outrageous customer service.



Today, customer service is more than a value, it's instilled in our DNA, and it's inherent in everything we do. Just like the day we started, we're committed to providing you:



Real solutions that aren't delayed by red tape or inaction

A partnership based on a genuine understanding of your business and your goals

The tools and resources to help you succeed and thrive  
EOE STATEMENT We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  
LOCATION Clarkston Office  
DESCRIPTION

At Chase Plastics, we're real people providing real solutions. As one of the Top 10 plastics distributors in the U.S., we strive every day to provide outrageous customer service to our valued customers throughout the U.S., Canada and Mexico. Our customers are shaping the world by making life-changing - and in many cases, life-saving - products in the medical, automotive, aerospace and industrial markets (among many others). We help them take their products from resin to reality by providing more than 18,000 specialty, engineering and commodity thermoplastics from some of the world's leading suppliers and getting the right product(s) to them, when and where they need it.

Chase Plastics is proud to be recognized as one of the Best Places to Work in the industry by Plastics News (2016, 2018, 2020, and 2022 respectively) as voted by our employees. Some of the benefits our employees enjoy include:

Competitive wages and bonus program

Generous healthcare benefits including Health, Dental, Vision, Life, Disability Insurance and Flexible Spending Accounts

401(k) match program

Paid time off, holidays and paid volunteer day

Training program to support new hires

Ongoing professional and leadership development opportunities

Work hard, play hard company mentality

 

PRIMARY PURPOSE OF POSITION:

Your primary responsibility is learning the overall operating procedures and sales processes of Chase Plastics. This would include on the job training then having actual responsibility for certain tasks as assigned by a Staff Manager in the following departments: Sales, Customer Service, Purchasing and Warehousing. Additional on the job training would be conducted on effective selling skills of plastic resin distribution and product/supplier information. Once the training period is successfully completed the individual would be promoted to a Sales Associate role in a designated territory.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Devote your full time to the business and affairs of Chase Plastic Services, Inc., and to use your best efforts to perform faithfully and efficiently the responsibilities assigned to you. The following objectives are outlined and will become the basis of your training program:

 

Purchasing Objective:

  • Learn who suppliers are, products they supply, contacts, locations, minimum quantities and lead times.
  • Understand the cost matrix and how it is updated
  • Exposure to alternative products
  • Gain knowledge of ROP process
  • Learn what information is required in order to purchase products, obtain samples and get quotes.

 

Customer Service:

  • Understand the sales order process including checking material availability, scheduling delivery with the warehouse, freight consolidation and customer invoicing.
  • Management of blanket PO's and custom stock programs
  • Learn how pricing is verified

 

Sales Administration/Certifications:

  • Understand basic process of creating a customer quote using Access database and ACT
  • Automotive approvals - how to find them
  • Use and source of product data sheets
  • Certification process - types of certifications & lot test data
  • MSDS, NAFTA and supplier A2LA accreditation availability

 

Warehousing/Logistics:

  • Exposure to various activities of warehousing including repacks, bulk truck unloading and blending.
  • Gain basic understanding of time required to prepare shipments and who major carriers are
  • Product labeling and bar coding capabilities

 

Credit Approval process:

  • Understand key factors involved in extending credit to new and existing customers and what indicators are key for field sales to understand.
  • Learn purpose of >70 day report, when customers go on hold, friendly reminders, 10-day letters and payment plans.
  • Checker program understanding

 

Sales and Product Offering:

  • Travel with Regional Manager/Account Manager making sales calls on customers as directed,
  • Complete 'Share the Knowledge' Training Program, and other technical training programs as assigned by the direction of the Technical Manager,
  • Complete sales training courses under the direction of the President (trainee mentor),
  • Work with key regional managers to gain understanding and knowledge on use of CPS Sales Database,
  • Adhere to the Sales Trainee List of Expectations, where applicable (attached).
  • Gain Knowledge of CPS product offering, competitive materials, and preferred materials for particular industry applications.
  • Work with your manager to develop a process to maximize call frequency at high-potential accounts, using concepts such as Call Zones, Account Segmentation, To-Do Lists, and Target Tracking
  • Work with your manager to develop and update technical binder for use in sales calls
POSITION REQUIREMENTS

QUALIFICATIONS:

*must be willing to relocate to anywhere in the U.S.*

To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently to meet the needs of the business. The following requirements are representative of minimum levels of the knowledge, training, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

KNOWLEDGE / TRAINING / SKILL and/or ABILITY:

A Bachelors of Science Degree preferably in Plastics, Chemical or Mechanical Engineering or equivalent work experience in a thermoplastic resin distribution/molding environment is required. Adhere to the Company core values and integrate daily into your work routine. Individual must always practice a high level of integrity and confidentiality in their daily work routine and maintain a professional and positive demeanor at all times. Beginner knowledge in a Windows based operating system including use of all Microsoft® Office software: Word, Excel, Outlook, PowerPoint, is required. Organization skills and the ability to perform your responsibilities in a self directed manner are essential. The ability to assume responsibility for projects, exercise initiative and judgment, then implement actions without direct supervision. The ability to read and interpret, and apply common sense understanding to carry out instructions furnished in writing, oral or diagram form using documents such as procedure manuals, work instructions, and software manuals. Ability to write reports and/or correspondence. Ability to speak and communicate well with fellow employees and customers via written or verbal communications. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

 

PHYSICAL REQUIREMENTS:

Individuals may need to sit or stand as needed. May require walking periodically throughout the day; or reaching above shoulder heights, or below the waist. For the most part, working conditions will be in ambient room temperatures, and lighting and traditional office equipment provided as found in a typical office environment. Some travel required may include overnight travel up to several days at a time.

 

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor.

This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship.

FULL-TIME/PART-TIME Full-Time  
EXEMPT/NON-EXEMPT Exempt  



https://chaseplastics.com/about-us/careers/