Front Desk/Surgical Scheduler

Rochester General Surgery is hiring:

Please send resume to forpatients@rgsplc.com

 

We are looking for an energetic front desk/surgical scheduler to join our fast pace surgical team. Responsibilities of this role include greeting and checking in patients for their appointments, scheduling appointments and answering questions (on the phone, in person), Scheduling surgery, working with physicians one on one, and checking patients out at the end of their visit. Customer service experience is important for this role.

Responsibilities

Scheduling appointments, including surgery
Process charts, work on EMR and process medical records
Process transactions (cash, credit cards, check) 
Answer phone, multi-task, good communication
Skills

Proven work experience in a customer service role
Excellent communication abilities (verbal, phone, and email) with a customer service attitude
Strong organizational skills
An ability to work in a fast-paced environment and remain calm under stressful circumstances.
Job Types: Monday-Friday (No weekends or Holidays)

      Full-time-Includes benefits.

                  Part-time